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“We determined that BoxTone was the leader in the space & their product was most mature.”

SmartStart: The Next-Generation BoxTone® for BlackBerry® Arrives

You and your mobility peers asked for it, and now BoxTone is delivering it! The industry's first modular platform for Mobile User Management. One part ITIL. One part SmartMP™. All enterprise grade.

BoxTone version 3.1 is your fastest path to proactive BlackBerry management with higher quality of service at the lowest cost. And it's your easiest path to mobility growth. That's why BoxTone is truly the Smart Way to Manage, Monitor and Support the BlackBerry Platform.

Want to know where all this is going? This Portal is designed to help you join in the action.

What's Playing

BoxTone for BlackBerry Announces The Industry's First Modular Mobile User Management Platform
Hear Alan Snyder, CEO of BoxTone, announce the game-changing new release of BoxTone for BlackBerry version 3.1... The Smart Way to Manage, Monitor and Support the BlackBerry Platform.

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Case Studies

BT Saves Money

BlackBerry MSP Delivers High Quality Service at Lower Cost

Synopsys Saves Time

Shortens BlackBerry MTTR from Days to Minutes

Houghton Mifflin Gets Proactive

BlackBerry Team Gets Proactive and Reduces Costs

City of Atlanta Speeds Public Service

Troubleshooting Reduced to Minutes Using Half the Staff

White Papers

BoxTone Mobile User Mangement for ITIL

( PDF | 1.1MB)

Why Traditional Monitoring Technologies Cannot Deliver True Mobile User Management

( PDF | 640KB)

Research Reports

The 451 Group: BoxTone Sees Road to Gold Through BlackBerry Mobile User Management

This 451 Group report quickly draws parallels between BoxTone's rapid success attracting more than 110 large enterprise clients with 260,000 BlackBerry users under management, and Research in Motion's (RIM) steep rise in enterprise deployments.

Ipsos-Reid: Analyzing the ROI of a BlackBerry Deployment, 2007

Ipsos-Reid recently conducted a research study to measure the typical company's Return on Investment of a BlackBerry® deployment.
( PDF | 640KB)

Multimedia

BlackBerry Cool Podcast: Episode 20

The BBCool Podcast hits the big two-oh for the first week of March, talking with Brian Reed from BoxTone and others live from Gartner Wireless & Mobility Summit in Chicago, IL

Crackberry.com Podcast: Episode 002

The #1 Podcast for BlackBerry Users (& Abusers!), with hosts, the Addict and the Expert, Kevin Michaluk & Craig Johnston.

Trust The Team - Business Destiny Radio Interview

Alan Snyder and Brian Reed discuss explosive growth at BoxTone and share some specific techniques that any company can use to sharpen their market focus and increase their sales.

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