Proactively Manage Enterprise BlackBerry, iPhone/iPad, Google Android and Windows Mobile Devices From A Single Unified Console
BoxTone software manages, monitors and supports all of the leading smartphones like the BlackBerry; iPhone/iPad running on iOS/ iOS 4; Google Android; and Windows Mobile devices. And all of the leading mobility solutions including BlackBerry Enterprise Server (BES), Client Access Server (CAS) with Exchange ActiveSync and Good Technology.
Considering going – or have already gone -- multi-platform? Struggling with mobile device diversity? Then you better know who is connecting to your network before they need support or cause you or your organization harm. BoxTone can help.
Our software starts in a multiple-platform environment by auto-discovering and inventorying in real time all of your enterprise-connected smartphones. BoxTone collects and maintains a database of more than 40 critical mobile user data points including smartphone model, smartphone ID, wireless carrier, ownership model (employee-liable versus corporate-liable), supporting mail server (including Microsoft Exchange or IBM Lotus Domino), synchronization history and whether a mobile device is running on the BlackBerry Enterprise Server (BES), Client Access Server (CAS) or Good Technology mobility platforms.
With full visibility to all enterprise-connected smartphones in one heads-up view, you’ll know instantly which mobile devices and applications are rogue, unsecure, unauthorized and a potential threat so you have the chance to wipe or kill them before sensitive information is lost.
But comprehensive Mobile Service Management is so much more than knowing what you have. It includes being able to monitor end-to-end system health and performance, troubleshoot mobile issues fast and proactively tune system to eliminate chronic problems. Enabling a Help Desk to quickly dispose of support calls. Even enabling end users to self-provision and secure their own devices, and solve their own service issues without IT support.
So unlike other software providers, BoxTone draws on ITSM best practices, supported by Mobile User Management (MUM), Mobile Application Performance Management (MAPM) and Mobile Device Management (MDM) capabilities, to help organizations improve operational efficiencies, lower costs and ensure quality of service. With all of it enabled and automated by software module that come with the BoxTone Core, a scalable, secure systems management platform built from the ground-up with patented SmartMP™ technology to monitor, analyze and control all aspects of the mobile environment.
Why wait? Email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation.