Proactively Manage Enterprise BlackBerry BES Smartphones and iPhone, Google Android, Windows Mobile ActiveSync Smartphones

BoxTone software manages, monitors and supports all of the leading smartphones on the leading mobile platforms, including the Research In Motion (RIM) BlackBerry, Apple iPhone, Google Android and Windows Mobile.

Considering going – or have already gone -- multi-platform? Struggling with mobile device diversity? Then you better know who is connecting to your network before they need support or cause you or your organization harm. BoxTone can help.

Our software starts in a multiple-platform environment by auto-discovering and inventorying in real time all of your enterprise-connected smartphones. BoxTone collects and maintains a database of more than 40 critical mobile user data points including smartphone model, smartphone ID, wireless carrier, ownership model (employee-liable versus corporate-liable), supporting infrastructure (BlackBerry Enterprise Server, Client Access Server, and Microsoft Exchange or IBM Lotus Domino mail server), synchronization history and whether a smartphone is BlackBerry Enterprise Server (BES)-attached or ActiveSync-attached.

With full visibility to all enterprise-connected smartphones in one heads-up view, you’ll know instantly which smartphones and applications are rogue, unsecure, unauthorized and a potential threat so you have the chance to wipe or kill them before sensitive information is lost.

But comprehensive mobile management is so much more than knowing what you have. It includes being able to monitor end-to-end system health and performance, troubleshoot mobile issues fast and proactively tune system to eliminate chronic problems; enabling a Help Desk to quickly dispose of support calls; and enabling end users to solve their own problems, and preventing problems from even happening.

So unlike other software providers, BoxTone instruments all the mobile platforms it supports according to IT Infrastructure Library (ITIL) and IT Service Management (ITSM) best practices to help organizations improve operational efficiencies, lower costs and ensure quality of service. With all of it enabled and automated by software module that come with the BoxTone Core, a  scalable, secure systems management platform built from the ground-up with patented SmartMP™ technology to monitor, analyze and control all aspects of the mobile environment.

Why wait? Email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation.