BoxTone Mobile Service Management Software Solution for Controling Mobile Platform Costs Reduces TCO, Boosts ROI

Any idea how much it really costs to support yourenterprise-connected BlackBerry, iPhone, iPad, Google Android and Windows Mobile devices? If you’re like most, it costs you $1,550 annually per mobile user, comprised of:

• The mobile device
• Mobility server hardware and software
• Technical support and maintenance
• Data plans and roaming
• General IT administration and training
• Service Desk
• IT operations and engineering

If your number one mobile management priority is to reduce the Total Cost of Ownership (TCO) of your mobile platform by as much as 30%, BoxTone has a solution.

To Control Costs, BoxTone recommends the following:

• Phase 1: Deploy the BoxTone Asset, Expense & Compliance Management module, which in the first 30 days can identify the 5-10% of mobile devices that are being underutilized or are roaming excessively for reassignment, termination or new data plan
• Phase 2: Deploy BoxTone Incident Management and Problem Management modules, which in first 30-45 days can cut mean time to repair (MTTR) by 70-80% and eliminate chronic issues behind 30% of inbound calls
• Phase 3: Deploy BoxTone Service Desk Management and User Self-Service Modules, which in first 30 days can eliminate support escalations by 70-80%

How much can this BoxTone Solution save an organization? Assuming a 2,000 mobile user environment and an annual mobility spend of $3.1M, savings could equal as much as $400,000-$650,000 or 15-20% of total spend.

Ready to get started? Email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation.