BlackBerry Management Best Practices Conversation
Back at WES2009 and our BoxTone Annual User Conference in May, Mark Hale - Cardiff University’s BlackBerry Technical Services Manager - joined in on a customer roundtable about BlackBerry support best practices. He had keen observations about dealing with a growing environment in an organization when they have little budget and small staff (like most universities and many organisatons today, they don’t have a lot of money).
Mark’s experiences and recommendations were spot on — so useful and popular that he’s offered to share it again with the rest of us. He has great stories about remotely fixing issues when off campus, proactively addressing VIP issues in real time, and about better collaboration with help desk and messaging teams.
So we’re all set now with a webinar conversation with Mark next week. Come join in the discussion. As a bonus this will be at a great time 11:00am BST for the UK and European crowd. You can register by clicking here.
Brian Reed
BoxTone
Tags: Best Practices, BlackBerry, Event, Management & Monitoring
