Let’s face it, Government runs on BlackBerry. From top federal officials like the president and the US House of Representatives to state and local agencies, the BlackBerry has become
BoxTone for BlackBerry Management Government Harden the Platform
the indispensible platform for communication 24×7. It’s the platform of choice due to ease of use and years of proven reliability and security. [Yes Security, and once again hackers fail to win the $10k hack the BlackBerry prize says BlackBerryCool.]
BlackBerry use has expanded into virtually every government agency at every level, with some departments or agencies requiring all employees to carry the device. And it is often serving as an extension of the full desktop – capable of supporting mission-critical applica
tions beyond voice and e-mail. That means that means continuity of operations which means hardening the platform for daily and emergency communications.
So a week ago, in concert with Research in Motion and Wallace Wireless , we hosted a webinar – Blackberry in the Public Sector: Best Practices for Hardening your Agencies BB Wireless Platform – that explored how this can be done. And now today we’ve announced a more formal partnership with Wallace Wireless. See Announcement.
Quick highlights of the webinar included tips on how BES Admins can:
- Tune the BlackBerry platform before it fails, tune for performance and tune for capacity;
- Cut troubleshooting time to just a few minutes;
- Shift all those support calls from your messaging team to regional help desks;
- Keep everyone connected and communicating in times of crisis and when they are remote; and
- Get ready for more mobile apps and services.
Here at BoxTone, we have a unique perspective on how to mange government mobility. Our software is used to manage more than 50,000 devices at all levels of government, including the top three federal agencies. So during the webinar, we specifically discussed how BES admins can benefit from real-time visibility into their mobility system, the importance of tracking deployed applications and controlling IT policy, and hardening the BlackBerry platform to ensure reliable 24×7 performance (using proactive problem management techniques).
To here from the 3 of us and learn more about best practices and technology tools that help mobile government IT Pro’s more effectively do their job, we suggest you run the on-demand replay of our webinar. Click here to run it now. And tell us if you found it useful!
Brian Reed
Tags: Applications, Best Practices, BlackBerry, Enterprise, Government, Prevention
