The Standard in BlackBerry Management Software

BoxTone is a global BlackBerry Management Software and Service provider headquartered in Columbia, Maryland, USA. Our platform of enterprise-grade, plug-and-play software modules is used by more organizations than any other to manage, monitor and support mobile users provisioned to the BlackBerry platform. 

Delivered by our mobile user management experts, this is software that can deploy to your NOC or data center in hours -- with no agents, no load and no risk – then enable near instantaneous improvement in platform visibility. Software proven to cut time and costs, enhance security and compliance, and improve service levels -- even as your deployment grows. 

Unlike bolt-on solutions offered by mail server or legacy monitoring providers, BoxTone's BlackBerry Management Software was built from the ground-up to understand your mobile users’ actual experiences, as well as the health of your BlackBerry platform across all components including Microsoft Exchange and IBM Lotus Domino mail servers, BlackBerry Enterprise Server, RIM SRP and wireless carriers.

The secret? A patented technology we call SmartMP™ that uses high-volume data collectors, analyzers and mobile pattern-specific rules engines to instrument and measure the actual real-time performance of all users 24x7.

Proactive alerts. Intelligent answers. Comprehensive analyses. That’s BoxTone software. It means having the answers before the CIO calls. Enabling your service desk to correctly fix or escalate issues in 3 minutes or less. Knowing instantly when activations, password resets or wipes fail – and why. Eliminating the chronic issues that have troubled you in the past. And having knowledge of what is really going on if the finger of blame (unfairly) points your way.

The best known enterprises, service providers and wireless carriers have already done the due diligence for you. You now know how to keep your BlackBerry smartphone users happy and get the extra recognition you deserve. All that’s left is for you to do is contact BoxTone today to arrange a personal demo and price quotation.