BoxTone ROI Calculator – In 4 Steps See the Savings Possible Using the Standard in BlackBerry Management Software

Think you’ve done all you can to cut costs out of your established BlackBerry platform in advance of new employee-liable BlackBerry or iPhone, Palm Pre and Windows Mobile devices connecting to your network?

Find out where some big savings may be hiding with the BoxTone ROI Calculator. Answers come directly from industry best practices, benchmark data from Gartner, Infonetics and the Help Desk Institute, and the real-world results of BoxTone’s 230+ customer success stories.*

In the 4 steps below, enter a few details about your BlackBerry environment and the BoxTone modules that meet your needs. In less than a minute you'll have the ammunition to show management how BoxTone's automated software can reduce inbound support calls by 30% and slash mean time to repair and service desk escalations by 80%.

Tell Us About Your Mobile Platform

Number of Mobile Users:		* BlackBerry Number is a required field.
Yearly Support Calls per User:		* Annual Issues is a required field.
Typical Cost per Support Call ^†:	$	* Incident Cost is a required field.

Select Your BoxTone Modules

		1 Yr. Savings	3 Yr. Savings
	Incident & Problem Management
	Proactively warns of pending issues before users call, reducing costly incidents by 30%-40%, and then finds, fixes and validates mobile user issues in 3 minutes or less, cutting mean time to repair (MTTR) by 70-80%
	Service Desk Management
	Resolve inbound mobile user support calls in less than 3 minutes, the first time, cutting MTTR by 70-80% and reducing escalations by 70-80%
	User Self-Service
	Enable mobile end users to prevent and resolve their own mobile issues without calling the service desk or IT, reducing service desk calls by 30-50%
	Asset, Expense & Compliance Mgt
	Remove or re-deploy 3-8% of under-utilized assets and protect mission critical corporate data

* Must check at least one checkbox.

What BoxTone Can Save You

	1 Yr. Savings	3 Yr. Savings
Total Savings
Savings per mobile user
Cost Reduction %
BoxTone's Est. ROI%
BoxTone Payback Period	= typically 3 to 6 months

Send Me My Personalized ROI Analysis and Free HealthCheck ROI Offer

Want a copy of your personalized, detailed ROI analysis AND hear about an important free offer from BoxTone that can help you cut mobility costs right now? Then enter your email below and click submit.


* Must supply a valid E-mail Address.

*This comprehensive ROI calculator uses industry best practices with benchmark data from trusted industry sources and real-world results from BoxTone customers. Gartner studies show typical annualized Total Cost of Ownership (TCO) of $1,600 to $2,400 per user per year with 4 to 6 mobile issues per user per year. Assuming three year amortization, this TCO calculation includes cost of software, hardware, maintenance for devices and servers (mobility servers, SQL, mail servers), data plans, internal support and operations staff (help desk, messaging team, operations, engineering), plus provisioning, user training and administration but does not include voice plans. Ipsos-Reid identifies an average annual mobile user productivity ROI gain of $14,000 to $20,000 per user per year with TCO of $1,100 to $1,600 per user per year.

^†The Help Desk Institute provides benchmark data for typical incident support costs of level 1 at $25, level 2 at $100 and level 3 at $275. Industry surveys show typical mobile user mean time to repair of 30-45 minutes (with provisioning issues frequently consuming 60-90 minutes) and with the majority of issues escalated from Level 1 to level 2, Level 3 and/or Mobility Admin at higher cost.

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