BoxTone Software Products for Management, Monitoring & Support of BlackBerry BES and iPhone, Google Android and Windows Mobile ActiveSync Devices

When you choose BoxTone products, you choose the industry’s most widely deployed suite of plug-and-play software modules for mobile management, preferred by mobile IT professionals and those new to the space to proactively optimize and control their diverse mobile environments according to best-practice IT Service Management (ITSM) for Mobility principles.

With BoxTone, you’ll have the confidence of a rock-solid mobile deployment built for mobile user- and application-growth, and all the answers before the CIO calls.

Why wait? Email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation.

BoxTone Mobile User Management Modules include:

• Asset, Expense & Compliance Management: To unlock critical asset inventory, utilization, lifecycle and compliance information, and quantify ROI by mobile platform 
• Incident Management: To  proactively warn you of pending issues before users call and reduce mobile incident MTTR by up to 80%
• Service Desk Management: To resolve inbound user calls quickly and intelligently, the first time, in <3 minutes
• Problem Management: To identify, isolate and resolve chronic issues across all platform communication links
• User Self-Service: To enable end users to prevent and resolve their own mobile experience issues without having to call IT

Whether you manage, monitor or support 60 to 60,000 BlackBerry Enterprise Server (BES)-attached smartphones, or ActiveSync-attached smartphones led by the iPhone, Palm Pre and Windows Mobile, BoxTone has management modules to address your highest priority needs now -- at a minimum cost of entry -- and an integrated software suite to address the challenges to come. 

Use System Center Operations Manager (SCOM) or HP Operations Manager? Our Connectors can push proactive alerts into those holistic monitoring platforms to make them even more effective.

No matter what, our mobile user management experts will help you choose the software modules that not only meet your needs and budget, but that can generate the maximum ROI in the shortest period of time.

Once deployed, BoxTone will help you simplify support efforts, cut time and costs, ensure security and compliance and improve service levels - even as your deployment grows. Not a bad way to get noticed.
 
Benefits can begin immediately and accelerate over the following days and weeks, including:

• Quick recovery of low-use or no-use devices to save wireless costs
• 30-40% Fewer Incidents in first 90 days
• 70-80% Faster Mean Time to Repair
• 70-80% Fewer Service Desk to IT Escalations
• 30-50% Fewer Mobile User to Service Desk Calls
• Knowing what’s happening before the CIO or other VIPs call

All that’s left is for you to do is email BoxTone Sales, use our Contact Us form or call +1 410-910-3344 now to arrange a personal demo and price quotation...

You also have the BoxTone commitment to make you and your mobile deployment successful.  BoxTone offers THE ONLY Software Guarantee Program, a 97% customer satisfaction rate and a 98% customer renewal rate.  Grow with confidence with BoxTone.