Upcoming Events

09.15.2010 : WEBINAR : Making BlackBerry 6 and BoxTone Central to Your Mobility Strategy, September 15, 11:00 a.m. EDT

Seeing increased demand to deploy the BlackBerry Torch 9800 featuring the new BlackBerry 6 OS? Boasting a richer browser experience, new touch screen capabilities and that legendary BlackBerry keyboard, the Torch is consumer friendly AND enterprise ready. But are you ready to rapidly deploy, manage and support these new devices at the lowest cost and effort? Then register now for this live 60-minute interactive Webinar on all that this great new smartphone has to offer when supported by best-practices, proactive mobile management. Topics covered will include: how to make BlackBerry 6 the foundation for enterprise mobility; best-practices for management and deployment of BlackBerry 6 and all other smartphones; how to simplify migration and support via User Self-Service; and tactics for policies and support of corporate-owned versus employee-owned smartphones. All attendees who remain until the end of the Webinar will be entered into a drawing for a chance to win a $50 gift card to Crackberry.

09.16.2010 : Northern Virginia Technology Council (NVTC) - Gurus and Gadgets Series: Mobile Applications – September 16, 7:30 a.m., Reston, VA

Mobile applications are increasingly business-focused. What are the hottest applications for businesses in the marketplace now? Following its exciting session on Mobile Platforms in April 2010, the NVTC Technology Innovations Committee kicks off the new 2010-2011 fiscal year with a session on Mobile Applications at the offices of Sprint in Reston, VA. Alan Snyder, CEO of BoxTone, will moderate a panel discussion with CEOs of local mobile applications companies to discuss the latest trends, challenges and applications in this market. Planning to attend? Then let us know via email, or by using our Contact Us form.

09.27.2010 : 2010 BlackBerry Developer Conference, September 27-30, San Francisco

With over 1,000 participants convening from around the world, The BlackBerry® Developer Conference (DEVCON) is the place to get valuable, technical, code-driven information from BlackBerry experts to inspire the very best development work and explore the ever-increasing opportunities for creating outstanding BlackBerry applications. BoxTone is proud to be part of the BlackBerry Developer Conference and wants to meet you onsite to discuss your enterprise mobile application strategy. Email us now or use our Contact Us form to arrange a meeting.

10.12.2010 : 2010 ACS ITO Client Symposium, October 12-14, Orlando

BoxTone is a proud sponsor of the ACS Global IT Outsourcing (ITO) symposium at the Disney Contemporary Resort & Hotel in Orlando. ACS ITO solutions enable commercial businesses and government organizations worldwide to focus on their competencies – rather than on their IT infrastructure. BoxTone will be on hand to showcase its automated Mobile Service Management software, which enables enterprises to optimize mobile service levels at the lowest cost and risk. Planning to attend the Symposium? Then email us now, or call +1 410-910-3344

10.17.2010 : Gartner Symposium/ITxpo, October 17-21, Orlando

Gartner Symposium/ITxpo is the industry's only event to deliver the insights, tools and relationships necessary to create, validate and execute transformative business technology strategies. Keynotes, programs and experiences are aimed at helping CIOs and senior IT executives to lead their businesses back to prosperity. Join BoxTone in the Research in Motion booth to learn how BlackBerry smartphones – managed and supported by BoxTone software – can make mobility far more strategic to your organization. Planning to attend? Then email us now, or use our Contact Us form to request an on-site presentation.

Past Events

09.30.2009 : ON DEMAND: Cut BlackBerry-Related Calls to Your Help Desk by 50% with User Self-Service, September 30, 2:00 PM EDT

What if your mobile end users could - via an on-device application or a self-service Web portal -- look up their own real-time status and resolve their own issues quickly, without calling you? Then register for this Webinar now to see how, if done right, you could cut the number of mobile user support calls to your Help Desk by 50%. Topics covered include how to integrate BlackBerry user self-service into a holistic mobile support strategy; guidelines for what mobile users can tackle on their own and what should be left to the help desk or IT operations; and best practice strategies for how to get mobile users to take advantage of self-service.

09.29.2009 : ON DEMAND: Harden Your BlackBerry Platform with BoxTone and Empowered, September 29, 11:00 AM EDT

BoxTone and Empowered Networks -- Canada’s leading integrator of joined together to deliver BoxTone’s best-in-class solutions to new and existing customers across Canada. If you're based in Canada, sign up for this Webinar to learn how together we can help you reduce costly incidents and service desk calls by 30%-40%; reduce mobile incident mean time to repair (MTTR) by 70-80%; reduce service desk to IT escalations by 70-80% and recover 3-8% in costs from under-utilized devices.

09.28.2009 : Mobility Management for MSPs & Hosters, September 28, 11:00 AM EDT

Want to generate more revenue from your existing BlackBerry service engagements -- including BlackBerry Technical Support Services (TSS) engagements -- via new offerings and a lower cost to serve, while ensuring service quality remains high? Then sign up for this Webinar now. Topics covered include how to find, fix & validate mobile user issues in less than 3 minutes; premium services such as VIP care, mobile lifecycle management or mobile asset usage and expense tracking; how User Self-Service & Help Desk automation can reduce help desk calls by 50% and escalations 70-80%.

09.17.2009 : ON DEMAND: When Mobile Users Self-Serve: The Fastest Way to Cut BlackBerry-Related Help Desk Calls in Half, September 17 at 11:00 AM EDT

Ever wish your BlackBerry users could reset their own passwords, lock or wipe a lost device or perform other basic administrative functions without your involvement? Then click here to register now for this complimentary on-demand Webinar to learn how a simple mobile user self-service Web portal done right can cut in half the number of mobile user support calls to your Help Desk. You’ll learn how to integrate BlackBerry user self service into a holistic mobile support strategy; what mobile users can tackle on their own when it comes to device activations, password resets and wipes; and getting mobile users to take advantage of self service. This is a must attend for service desk, BES admins and IT operations seeking to cut support costs.

08.27.2009 : BoxTone Sponsors Midwest Lotus User Group Conference 2009, August 27-28, Chicago

Manage, monitor or support a BlackBerry for IBM Lotus Domino platform? Then join BoxTone in Chicago on August 27-28 for Midwest Lotus User Group Conference 2009. You’ll enjoy two days of intensive exchange of knowledge and fun with other members of the Lotus community. And with BoxTone’s help, you'll learn how your peers are handling the upgrade to BlackBerry Enterprise Server 5.0; rolling out new mobile applications; and making their help desk staff into instant BlackBerry experts. Email us now if you or the team will be there, or use our Contact Us form.

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