Provisioning & Activations

• Find and fix BlackBerry activation issues in < 3 minutes
• Useable by novice service desk staff
• Critical for organizations migrating BES or mail systems, or adding users

Research shows that nearly 40% of all BlackBerry user issues are related to provisioning and activations. And it typically takes 60 to 120 minutes to resolve any one issue.

In this brief video, see how BoxTone software, powered by SmartMP™, tracks activations in real time – quickly identifying activation issues, isolating root cause, providing immediate One-Click Fix, and then closed-loop validating completion.

To inquire about BoxTone BlackBerry products and services or to give us feedback, please contact us!