Carrier Outage

• See carrier issues and who’s impacted before end user calls
• Know when mail starts flowing after an outage for superior customer service
• Analyze end-user impact to help isolate the issues with Carriers more effectively

Research shows that more than 12% of all BlackBerry user issues are related to carriers. Do you wish you could be alerted to carrier issues before users call?

In this brief video, see how BoxTone software, powered by SmartMP™, can proactively alert IT to carrier issues, identify scope of impacted users, then track recovery and validate clearing so you know when mail starts flowing again.

To inquire about BoxTone BlackBerry products and services or to give us feedback, please contact us!