BoxTone: The Smart Way to Manage, Monitor & Support Your Enterprise BlackBerry Platform
Whether your organization has 50 or 50,000 smartphone users provisioned to a BlackBerry Enterprise Server for Microsoft Exchange or IBM Lotus Domino platform, you can trust BoxTone software to help you deliver superior service levels at a far lower cost to serve, all without the need for more personnel or multiple tools and technologies.
More than 110 enterprises and agencies (including 40+ in the Fortune® 1000), encompassing more than 260,000 smartphone users, have deployed to BoxTone to manage, monitor and support their mission critical BlackBerry platforms, with proven results, including:
- 30-40% Fewer Incidents in first 90 days
- 70-80% Faster Mean Time to Repair 70-80%
- Fewer Service Desk to IT Escalations
- Verified Compliance Tracking for IT Policy & Activation/Deactivation/Wipe
- Rich Asset Inventory, Lifecycle & Utilization details
- Access to real-time performance, availability & capacity data to drive action
- Better accommodate BlackBerry Smartphone user & application growth
The secret is BoxTone’s plug-and-play modular platform built on the patented SmartMP™ technology core -- enabling IT operations, engineering, service desk, compliance, procurement/finance and management teams to address the most critical challenges no matter where their organization falls in the mobile maturity curve: pilot/VIP phase, departmental phase, or enterprise phase. BoxTone Mobile User Management Maturity Curve.
BoxTone software processes all end user experience data in real time, scaling from management of a single BlackBerry Enterprise Server domain, up to highly distributed BlackBerry deployments involving multiple domains and SQL databases, and handling peak loads beyond two million transaction flows per hour. This entirely unique management, monitoring and support approach delivers visibility to service levels for individual users (like VIPs) as well as complete system health and service levels across all BlackBerry platform communication links both inside and outside the firewall.
So as you grow your BlackBerry deployment, BoxTone grows with you.
Want to learn more about the smart way to manage, monitor and support your mission critical BlackBerry platform?
Watch Alan Snyder, CEO of BoxTone, announce the game-changing new release of BoxTone for BlackBerry version 3.1.
Then pick up the phone and call the BoxTone sales hotline at +1 410-910-3344, or email BoxTone -- the expert in mobile user management -- now for a personal demonstration and price quotation.